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CASE STUDY • 2024NON-PROFITACTIVE CLIENT

Volunteers of America – North Louisiana

Digital platform for a major nonprofit chapter operating 40+ programs across affordable housing, veteran services, behavioral health, and disability support in North Louisiana.

Volunteers of America – North Louisiana website screenshot
40+
Programs
Across North Louisiana
WCAG AA
Compliance
Full accessibility
6
Service Areas
Structured navigation
4
Audiences
Donors, volunteers, clients, agencies

The Challenge

The site needed to serve multiple audiences — donors, volunteers, clients seeking services, and referring agencies — while meeting accessibility standards as a federally-funded organization.

The Solution

Built an accessible WordPress site with WCAG 2.1 AA compliance, structured navigation across 6 program areas, donation integration, volunteer signup flows, and schema markup for search visibility.

The CT Solution

WCAG 2.1 AA Compliance

Full accessibility audit and remediation — screen reader support, keyboard nav, color contrast, and alt text.

Multi-Audience Navigation

Structured information architecture serving donors, volunteers, clients, and referring agencies.

Donation Integration

Seamless giving flows with recurring donation support and campaign-specific landing pages.

The Result

Live at voanorthla.org — WCAG 2.1 AA compliant, serving 40+ programs with structured service navigation and donation processing.

Tech Stack

Built for speed and scale

WordPressElementorWCAG 2.1 AASchema MarkupDonation Platform

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